WebWelcome to the Rail Ombudsman. The Rail Ombudsman is an independent, not-for-profit organisation. We offer a free, expert service to help sort out unresolved customer complaints about service providers within the rail industry. Our vision is to inspire customer confidence and to deliver our service fairly to ensure the right outcome in every case. WebThe main aims of the Code of Practice are to: Offer a quick and accurate reason for delays. Give advice on alternative arrangements for onward travel where possible. Offer a realistic estimate of the duration of delays. Ensure all information channels are updated with relevant information – trains, stations, websites, telephones, social media ...
Train times, delays and disruptions : Trainline Customer Service
WebThe gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information WebOct 28, 2015 · The only common element of Delay Repay schemes across the train operating companies is the 30-minute threshold for compensation—everything else differs. The circumstances in which compensation can be paid vary; some compensation schemes include the weather and planned engineering works, whereas others exclude them, so … the old wharf inn stourbridge menu
Delay Repay Train Delay Compensation Northern - Arriva Rail …
WebTrainline.com Limited is registered in England and Wales. Company No. 3846791. Registered address: 3rd floor, 120 Holborn, London EC1N 2TD, United Kingdom. Web1999. Type: Company - Public. Industry: Internet & Web Services. Revenue: $100 to $500 million (USD) Competitors: Unknown. Journeys start better with Trainline. Trainline is the world’s leading independent digital rail platform. WebThe compensation you receive will be in the form of an electronic voucher or e-Voucher (valid during a period of 12 months), Miles that are credited into your personal My Thalys World account or a bank transfer.. If you choose to be compensated in Miles, a pre-defined number of Miles will be credited to your personal My Thalys World account.This number … mickey singh net worth